Capital One: Successful 2-Day Workshop in McLean, VA


Bill Ruggles delivered a 2-day, on-site workshop on "Identifying Problems, Analyzing Root Causes, and Generating Effective Solutions" for 25 management-trainees of Capital One Bank's Project Management Development Program in McLean, VA on November 9-10th.  Participants originated from its offices in Plano, TX; San Francisco, CA; Richmond, VA; and, Mclean, VA.
This was his 2nd time delivering this workshop since he did so for a different group of Capital One PMDP trainees last November.
The six (6) primary goals of this Workshop were to: 
  • Create an understanding of the role and challenges of integrating project stakeholder, scope, and quality management.
  • Build a comprehensive set of skills required for the multi-dimensional management of process improvement projects.
  • Explore the use of quality management tools and the lessons to be learned from the modern quality movement.
  • Provide an understanding of basic and more advanced quality management tools.
  • Allow participants to apply the skills they have learned in small team exercises.
  • Help participants increase their ability to satisfy stakeholders by creating products that meet stakeholder needs and requirements via strategically-aligned projects employing processes both effectively and efficiently.

If you'd like to learn more about this workshop for yourself or your organization, please click here to contact us via e-mail. 


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