We do

Performance Excellence

We do

Business Process Improvement

We do

Project / Program / Portfolio Management

We do

Lean & Six Sigma

We do

Baldrige Quality Framework


We are Ruggles² LLC.


Our Mission

We’re engaged to help you overcome your performance *struggles*!™

Our Vision

To become recognized as more than just a boutique management consulting firm but as a trusted strategic partner and solution provider.

Our Core Values

To demonstrate Transparency, Respect, Understanding, Stability, Transformation, Excellence, and Dedication (T.R.U.S.T.E.D.) in all that we do.

Our Reputation

Our clients and colleagues see us as trusted Solution Providers and Strategic Partners that they can count on! We are members of: the Meadowlands Regional and Fair Lawn Chambers of Commerce as well as the Gemba Academy, Project Management Institute (PMI), American Society for Quality (ASQ), and the International Association of Innovation Professionals (IAOIP); NAICS Codes we support are: 541611, 541614, 561110, and 611430.

Clients & Industries Serviced

We are focused on servicing our clients throughout the North Jersey and Metro-NYC area as well as Fortune 500 clients throughout the U.S.A. and in 21 countries on 4 continents. We service clients in the Healthcare, Biopharma, Biotech, Medical Devices, Hospitals, Manufacturing, Education, Banking, Insurance, Telecommunications, Services, Non-Profits, Government, and other process- and transaction-driven industries. For more details, please request our "General Introduction" slidedeck.

Our Value Proposition

We can help you increase your profits (private sector) or proceeds (non-profit/public sector) by showing you how to produce better, faster, and less costly results by working smarter, not just harder, and by maximizing customer value as you remove one or more of the 8 wastes: Transportation, Inventory, Motion, Waiting, Overprocessing, Overproduction, Defects, and Intellectual capital. (T.I.M.W.O.O.D.I.)

MRC Logo client
Fair Lawn Chamber Logo
Baldrige Performance Excellence Program Logo Gemba Academy Logo

Our Approach


The three basic steps to improve the performance of your organization are:
process

Listen to the voice of the customer

Define the requirements

Gather performance data

Identify the value and wastes in the existing performance

Make recommendations for improvement

Identify the future target performance

Our Team


Violeta Ruggles

Violeta Ruggles

CEO/Strategic Partner
William Ruggles

William Ruggles

COO/Managing Partner
Viviana Mastrobuoni

Viviana Mastrobuoni

Associate for Performance Improvement
Julia Bell

Julia Bell

Senior Associate for Performance Improvement
Will Ruggles

Will Ruggles

Associate for Performance Improvement
Rick Ruggles

Rick Ruggles

Associate for Performance Improvement

Services


We help our clients overcome their performance stRUGGLES through the following six services

 

Consulting
Training
Mentoring

 

Facilitating
Auditing
Coaching

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